Manuals & Support Docs

Warranty Registration

Your product is covered by our standard warranty terms and conditions for a period of time from the date of purchase as follows:

Cams (Baby, Road, Sport) -12 Months
CCTV - 12 Months
Flash Memory - 5 Years
IP Cameras - 12 Months
Optical Drives - 2 Years
Scroll Tablets - 12 Months

Your product will be repaired on a return to base basis, within the warranty period, or swapped with a replacement product like for like where repairs are not possible. Depending on the condition of the received product the repair or replacement procedure is completely at the discretion of Storage Options.

This Warranty only applies to products sold and distributed within the UK (Inc Scotland, Wales and Northern Ireland) or the Republic of Ireland by Storage Options and its authorised distributors and/or retail outlets.

This Warranty is only valid if the Storage Options product has been used in accordance with the manufacturer's instructions under normal use and with reasonable care.

This Warranty Policy does not cover;

Defects or Damages resulting from the misuse of this product. Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture, dampness or environment where corrosion may occur, unauthorized modifications, repair in unauthorized service centres, neglect, rough handling, abuse, accident, hardware/software alteration, incorrect voltage through non certified power supplies, food or liquid spillage, or force majeure.

In all cases the warranty policy supplied with Storage Options products is honoured at the sole discretion of Storage Options if any of the above invalidating conditions are found in the returned goods.

Warranty Registration

Warranty registration