Terms & Conditions
In these Terms of Sale, references to "we", "us" or "our" means Storage Options. Storage Options is a trading name of CCI Distribution Ltd (registered in England, no. 3371018), registered address; Hornbeam Business Park, Harrogate, North Yorkshire, HG2 8PA. The term "you" refers to the user or viewer of this website.
By browsing, using and / or making online purchases from this website you agree to comply with all Terms of Sale set out below, together with any other Terms & Conditions and policies set out elsewhere on the Storage Options Website (www.storageoptions.com) (the "Site").
Please note that the products on this website are intended for sale only in the United Kingdom; we do not supply any other countries or territories.Cancellations of Orders and Returns
Under the UK Distance Selling Regulations, you have the legal right to cancel your order within seven working days and obtain a full refund of all charges incurred with the original order. If you wish to cancel your order please email us (firstname.lastname@example.org) as soon as possible and we will confirm your order has been cancelled by return email. Orders are often sent out the day of your order, therefore if your order has already been dispatched before we receive an email confirming your cancellation, you will be required return the goods and to pay the return postage charges.
In instances where you wish to cancel your order having already received the goods, please contact us before attempting to return your item so that you can be issued with a returns material authorisation (RMA) number. Orders returned without a valid returns number will not be accepted.
Once we receive notification from you that you wish to withdraw from the contract (in accordance with these terms), any sum debited to us from your credit or debit card in relation to your order will be re-credited to that credit / debit card account as soon as possible and in any event within 10 days of your order provided that the goods you wish to return are received by us in the condition that they were in when delivered to you.
You will be liable for any charges incurred in returning the goods to us.
We reserve the right to make a restocking charge for any goods which are not returned in perfect condition or to refuse to accept such goods, at our sole discretion.
We reserve the right to reject your order (and provide you with a full refund) for any reason whatsoever at our discretion.
Your statutory rights are not affected.Postage & Packaging
A postage fee is charged only to cover our costs of delivery, packaging and labour. Once your order has been processed and we have received cleared payment, your item(s) will be dispatched within 5 working days, unless you are placing a pre-order for an item which is not yet in stock. In the case of a pre-order we will despatch your order as soon as the item comes into stock, generally the same, or the following working day. Generally in-stock orders placed before 4pm on working weekdays will be despatched the same day. From time to time we may change our postage charges and timescales in relation to offers which can be withdrawn at any time.Delivery Charges:
|Small Items / < £20||UK||Royal Mail||£1.50|
|Large Items / > £20||UK Mainland, excluding Scottish Highlands||DPD Courier||£4.99|
|Large Items / > £20||UK Offshore & Scottish Highlands||DPD Courier||£15.00*|
*Additional charge will be made after you have checked out online. We will call you to obtain your card details.Returns of Faulty Goods
Genuinely faulty goods will be replaced or money refunded including return postage charges for inspected faulty items. To return an item, please complete the form on our support page.Liability
We accept no liability (to the fullest extent permitted by law) for the accuracy of information on the Site, which may contain technical inaccuracies or typographical errors. Our liability to you in connection with any order will not exceed the total price charged for the relevant goods and, save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under these Terms of Sale.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer neither under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. We shall have no liability to you for any failure to deliver goods you have ordered or any delay in delivery or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, acts of God, war, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire explosion or accident.Payment
Preferred method of payment is Credit or Debit card taken by our 3rd Party provider SagePay, all payments will show up on your statement marked CCI Distribution Ltd. Once items are added to basket please follow the simple instructions and we will process your order.Definitions
"Conditions" means these terms and conditions: "Personal Information" means any personal details provided by you via the Website; "User(s)" means (a) user(s) of the Website either collectively or individually, as the context requires; "We/us/our" means CCI Distribution Ltd trading as Storage Options, "Website" means the website located at http://www.storageoptions.com.We reserve the right
Temporarily or permanently we may modify or withdraw, the Website (or any part of) with or without notice and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or we may change these conditions from time to time and your continuing use of the web site (or part of it) after the change shall be deemed your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you should stop using the Website. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.Your Data
We respect your personal information and undertake to comply with applicable UK Data Protection legislation. You should be aware that: If we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and we reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.Intellectual Property
The Website is Copyright, CCI Distribution Ltd. All rights reserved.Entire Agreement
These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.Law
The Conditions will be exclusively governed in accordance with the laws of United Kingdom.