We thought this was worth sharing on the blog, we sent Sinead from, The Breast Feeding Mums Guide to Family Life, one of our BabyCam Cars to (pardon the pun) road test with her little one. Well, following her initial thoughts a while back, she has been busy putting it through its paces and since decided to pull a short video together to show the device in action.
You can read her full blog post here or simply watch the video assessment below.
We are both pleased and sorry to announce that all of our latest Scroll Excels and Scroll Essentials have now sold out. We blogged a couple of days ago to say that direct sales from us were shifting at record rates but now they have totally sold out. If you have already ordered one from us, please don’t worry these will be delivered to you as agreed.
Both units are still widely available (at the time of writing) with our retail partners, although we expect demand to outstrip supply again. If you want to know where to look check out this page.
At Storage Options we have been inundated with enquiries about the Scroll Excel and in turn the comments and feedback from you guys has been very positive and we are hugely grateful. This positivity has led to us selling everything we have at our head quarters. However, we will be getting a new batch in around 16th February 2012. So we are now taking pre-orders for that batch, if you missed out this time.
We apologise if this has caused any inconvenience and if you have any further questions about the technical specification of the product please feel free to contact us on 0844 248 7191.
As I am sure you can gather it’s been a busy old month or so here at Storage Options. We have had our busiest few months ever and we are hoping to build on this with the recent launch of our camera range.
Back in October we launched them and spoke to a few bloggers to see if they could put the cameras through their paces and see what they thought. We covered a few of the earlier posts last month but here is a selection of what they had to say:
Danielle from http://www.blogbybaby.com and www.thefamilyexpress.com has written about her experiences but here are a few things she said:
The cameras have a range of 100m to pair up with the base, which I am sure is more than sufficient, unless you are lucky enough to live in a very very large house.
You can chose to have the screen with both of the cameras on it, or you can chose to have just one of the cameras on view. It is easy to change with just one button to change the view to your desired camera. The screen size is 11cm.
It will also be fantastic for me to watch Mark napping while I am in the garden too! It means that J can play LEGO in his bedroom, while I amuse my toddler downstairs. It really has made out lives so much easier!
Sarah from Supersinglemum has also been playing with a KidCam and she had a few things to say too:
I have to say the KidCam really has changed the amount of independence I can let H have, and I am sure as she grows the use of the KidCam will adapt, for instance to cover her playing in the garden
while I sort the washing. I guess the benefits are endless especially as a single parent, two kids with only one set of eyes can be hard!
Adapters are available for you to use the device in the car, and also available are the BabyCam Car and BabyCam Nursery, so whatever your child monitoring needs they have something for you.
Lynley Oram from Play Pennies has also been testing out one of our products, she was testing the KidCam. Lynley comments:
I’m definitely going to be use the Kid Cam a lot. If my little one is playing with her toys in the living room, I can stick the little camera up on the shelf and keep an eye on her if I need to do something else in another room.
So don’t listen to what we say about these products, listen to the people that have tested them in their homes. If you have any questions about any of our products feel free to contact our support team on 0844 248 7191.
We had our busiest Christmas period ever last year and we were inundated with pre-orders for our new Scroll Excel tablet following the positive blog reviews it received and it winning best in its category on Channel 5’s The Gadget Show. If you missed it featuring on the show you can catch the episode here: http://www.channel5.com/shows/the-gadget-show/episodes/episode-15-143
If you have been trying to get your hands on a unit, don’t worry, as we have a new batch arriving in our headquarters very soon which means we will be able to deliver yours to you by Friday 13th January and we are taking pre-orders for this date now.
However, they are selling fast as we have seen an unprecedented amount of pre-orders since Christmas after the first shipment sold out entirely. So to ensure you aren’t disappointed we would advise that you order yours as soon as you can.
If we do sell out some other retailers may still have stock remaining and you can find all of our retailers on this page of our website.
For more details on the Scroll Excel and its full specification have a read of its launch news release.
Just a quick post to help any customers who need technical support for their Storage Options’ product over the Christmas and New Year period.
Christmas and New Year Opening Hours
Here are the dates and times that our support team will be available to respond to queries:
Christmas Day : Closed
Boxing day : Closed
27th December : Closed
28th December : 9am – 5.30pm
29th December : 9am – 5.30pm
30th December : 9am – 5.30pm
31st December : Closed
1st January : Closed
2nd January : Closed
3rd January : 9am – 5.30pm
High Demand is Likely, How to Make the Process Easy
With lots of Christmas presents being opened and general seasonal demand, it’s likely that our support team will be very busy during this period. In order to offer as fair and efficient service as possible, we would be grateful if customers would please read the following; it might well save you some time and get you up and running faster than you thought!
1. Please review the support pages of this website
Chances are you will be able to solve the problem yourself. For example, if you’re having problems connecting your Scroll to your wireless network, we have produced an exhaustive guide on this very subject. Take a few minutes to read this as it will probably save you time in the long run.
2. Try again
The biggest single query we deal with is caused by incorrectly entering the password for the wireless network. Check that you’ve got the right one, it hasn’t been changed (by the kids?) and try again. You never know…
3. We want to help, but have to help everyone
If you need some help then rest assured we will deal with your query as quickly as we can. You can call, email or fill out an online form, but be aware they are all dealt with by the same team and are dealt with on a first come, first served basis.
4. Don’t be afraid of voice mail
At busy times it’s likely that we won’t be able to answer the phone as we’ll already be dealing with other queries. Please leave a message as we will get back to you! We promise! Even if it takes longer than a working day (as it would ordinarily) we won’t forget about you. All messages will be answered.
5. Contact us, once
Please help us manage requests as efficiently as possible by only emailing, leaving a voice mail or completing the support request form once for each issue. This will speed up our overall response times and result in better service for all.
6. Be clear and concise
If you’re leaving a voice mail make sure you leave a phone number where we can contact you. If sending an email, please include as much detail as possible (the product name, a clear description of the problem and what you have tried etc.) and ideally include a phone number so we can call you back to resolve the issue. Make sure you’ve spelt your email address correctly too – there’s nothing worse than having our reply bounce back because of a typo you’ve made.
7. Don’t be social. For Now…
We love Twitter, Facebook and Youtube as much as you do, but it’s best to avoid using these channels to raise support queries as it is very difficult for us manage them all. Any support queries made through these channels will be pointed to our support website. This also helps us manage the queries in the correct order and ensures fairness for all. Same goes for comments on this blog; for a faster response go to the support section of the website instead.
8. Don’t panic!
We won’t let you down. Even if you are very unfortunate and have a faulty product we will get you a replacement as soon as possible.
And Finally, The Number 1 Support Query – Incorrect Wifi Password
As mentioned above, the query we receive more than any other is to do with connecting a Scroll device to a wireless network. The most common problem causing this is an incorrect wireless password. Please check you have the right password (are you sure someone hasn’t changed it?) and you are entering it correctly!
Thanks for your help; we really hope we can deliver a great service over what will be a very busy period.
Wishing everyone a very Merry Christmas and a Happy New Year!
Since topping the list of Budget Tablets on the Gadget Show we’ve been inundated with questions and orders about the Scroll Excel. The Gadget Show put the tablet through it’s paces throughout a routine day. Since then Tim has bought a Scroll Excel himself and shared his in-depth thoughts and user experience with everyone over on the Ebuyer forum.
If you want to find out about how to set it up and the general functionality, or get ‘techie’ and talk processors and hardware functionality this is definitely worth a read. Click HERE for the full post by Tim.
Thanks to Tim for taking the time to give an honest and frank review.
Visit HERE for the latest in orders and delivery times of the Scroll Excel.
We last mentioned our range of cameras for monitoring children on the blog back in October. The BabyCam Car, BabyCam Nursery and KidCam all aim to give parents peace of mind in a variety of settings. It’s always good to get independent feedback on products so people can read about products in real life situations, written by a person who would actually use the product.
So since October we have been doing exactly that! Claire Louise at ‘A boy with Aspergers‘, Marianne at ‘Mari’s World‘ and Kate at ‘Celebrating Mums‘ all reviewed the KidCam within their own homes and gave honest feedback about the products.
Below are a few excerpts that may be of particular interest:
‘KidCam is truly awesome, you can use it as a baby monitoring system, put it in the car to keep an eye on them little monsters in the back seat, or even watch over them as they play in separate rooms (with its spilt screen function).’
‘What I found fantastic about KidCam was it versatility! You can take it anywhere around the home, it’s so compact & extremely light weight, yet it does all it promises and more! Another top feature was the spilt screen, meaning you can watch two children playing in different areas at the one time (one in their bedroom, another in the garden)!’
‘The system also works well as a baby monitor or when introducing a child to their own bedroom for the very first time as the KidCam is fully equipped with night-vision. Since I’ve received the KidCam, I’m able to work at my desk without the constant need to get up and find out why the children are so quite (we all know when kids are too quiet, this usually means trouble)!’
‘I love the versatility of this product, it’s rechargeable and can be taken on holidays or when staying away from home. It does mean I can get on with my ironing whilst they play in the garden which I don’t have a direct view of so this product will allow them to have a little more ‘freedom’ and me to be able to get on with the tiresome chores of housework freeing up time to spend with my girls later maybe to make some more biscuits? ‘
‘We are at the stage now where the girls will often go off to their bedroom on their own or are happy to play in the garden for a short period without me having to be there and this is marvellous for me as it means I needn’t drop what I’m doing to have to go with them. However there is always that thought at the back of my mind, will they fight? hurt themselves? Are they up to mischief? In danger? and before I know it I have stopped what I’m doing and gone to have a look just for peace of mind! Kidcam is the perfect solution, it’s like an advanced baby monitor!’
‘What we liked was how easy the thing was to set up in the first place with an instruction manual written in plain English.’
‘Overall, Kid Cam is a compact and portable system that makes keeping your children safe and supervised a breeze in the car, home or garden. We were highly impressed.’
Storageoptions.com Sold Out! Stock Still Available at Retailers
Earlier this morning we sold the last of our Scroll Excel tablets that were made available to buy directly from this website (if you’re looking to buy one, follow this link for a list of resellers who can still deliver in time for Christmas). This means that if you place an order with us now that you will receive delivery in January.
Orders Already Placed Will Deliver Before Christmas
We just wanted to reassure customers that have already placed their orders with us that we will be able to ship for delivery before Christmas. What appears to be causing some confusion is the fact that we will receive 3 deliveries in December, and the date you will receive your order, depends precisely on when you placed it. Hopefully the table below is clearer:
When Will I Receive Delivery of My Scroll Excel?
Orders will be shipped according to the following schedule
| Date Order Placed | Estimated Despatch Date | Estimated Delivery Date |
| Before 20th Nov | Thurs 1st Dec | Fri 2nd Dec |
| Mon 21st – Weds 23rd Nov | Fri 16th Dec | Mon 19th Dec |
| Thurs 24th – Fri 25th Nov before 10am | Mon 19th Dec | Weds 21st Dec |
| Any time after Fri 25th Nov after 10am | Weds 11th Jan 2012 | Fri 13th Jan 2012 |
We’re confident of meeting this schedule, but cannot be held accountable for delays that may occur due to customs, the weather or other unforeseen circumstances.
If you have further queries regarding your order, please contact us info@storageoptions.com and we will try and provide a specific despatch date.
Many thanks to all customers for your support and patience.
Viewers of tonight’s The Gadget Show on Channel 5 were treated to a review of some of the best budget technology and we’re really proud that our new Scroll Excel topped their list of budget tablets!
Click Image to View the Scroll Excel
You can view the program for yourself here:
http://www.channel5.com/shows/the-gadget-show/episodes/episode-15-143
And here are some of the highlights:
“For the price I [Suzi Perry] reckon this is pretty impressive…”
“It’s quite responsive…[and] the clarity of the screen is quite good.”
“…which was very impressive [the tablet's WiFi connectivity]…”
“I’m having quite a pleasant browsing experience here… it’s smooth and responsive”
“Colours are vibrant, nothing wrong with the sound…”
“Quite a quirky USP [The Scroll's ability to export 3D movies directly into your TV]… I’m not a massive 3D fan, but I’m really impressed by that!”
“So my friends, this is my favourite the Scroll Excel…!”
As we noted earlier today, our Scroll Excel product featured on this evening’s Channel 5′s The Gadget Show and came out top in their round up of budget tablets.
Click Image to View the Scroll Excel
Unfortunately, a number of errors were made on the program that we would like to clarify:
1. The product is called the “Scroll Excel” not the “Scroll Excell”.
2. The product will not have access to the official Android Marketplace, contrary to what was stated on the show. The model used in filming had a working version of the Marketplace installed which will not be included on the final production model.The Scroll Excel will come with a number of other app markets installed from which most, if not all of the most popular apps can be obtained without any problems.
3. The Scroll Excel runs Android 2.3 not Android 2.1.
It’s unfortunate that, despite our best efforts (and those of our friends at The Gadget Show), these errors occurred and we apologise in advance for any confusion that was caused.